Job Title: Salesforce Support Analyst

Location: Wake Forest, NC

Duration: long term

Job ID: 4CI -7381

Required Qualifications:

• Provide on-site support to end users for CWIS/PATH system
• Troubleshoot and resolve application and system issues
• Act as liaison between business users, IT teams, and help desk
• Escalate complex issues through appropriate channels
• Deliver end-user training and assist with training material development
• Maintain detailed documentation of issues, resolutions, and feedback
• Support system rollout activities and post-implementation assistance
• Strong troubleshooting and problem-solving skills
• Ability to quickly learn Salesforce-based platforms
• Experience in application support or help desk environments
• Excellent communication and interpersonal skills

Qualifications:

Bachelor s degree or foreign equivalent in Computer Engineering, or Computer Science and Engineering or STEM related courses.

40 hours per week. M-F. Must be authorized to work in the United States. Email resumes to jobs@fourci.com or mail to Attn: HR, 4Consulting, Inc., 6850 TPC Drive Suite 208 McKinney, TX 75070.

Disclaimer

• 4 Consulting Inc. offers a comprehensive compensation and benefits package. 4Ci is an affirmative action-equal opportunity employer. 4Ci complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified candidates are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.